FAQ
If you can't find an answer here you may also check help, the feature list or contact Squashpoints

Players

Ladder tournament

  • What is a ladder tournament?
  • How do I challenge a player to a game?
  • I am unable to challenge anyone
  • How do I enter result?
  • Can I enter result without there being an active challenge?
  • League tournament

  • What is a league tournament?
  • How is ranking in a division determined for players with equal points?
  • How do I enter result?
  • I was set up as a league player but can't login to Squashpoints
  • All tournaments

  • Login with Facebook
  • I lost (or have never known) my password
  • How to upload my photo?
  • ELO rating system
  • Administrators and squash clubs

    Ladder tournament

  • How do I start a new ladder?
  • How do I delete a ladder?
  • What is an optimal size?
  • League tournament

  • How do I start a new league?
  • How do I delete a league?
  • How to split a league into divisions?
  • All tournaments

  • Ladder vs League
  • How to embed a tournament in my website?


  • Ladder tournament

    What is a ladder tournament?

    A ladder is a challenge based tournament that can go on indefinitely. The schedule of games is up to the players themselves. A player challenges someone who ranks higher (usually by no more than 3 ranks). When a higher ranked player wins, standings remain unchanged. When a lower ranked player wins they move up the ladder taking the defeated opponent's position.

    How do I challenge a player to a game?

    You must be signed in to challenge a player to a game. You must also be a member of the same ladder as the player you wish to challenge. From the ladder home page, click on the challenge icon (yellow 'C' squash button) next to the name of the player you wish to challenge. Once you have made your challenge you should get in touch with your opponent to organise the game. Their contact details can be found in the popup activated by clicking on their name. For more information, take a look at our help page.

    I am unable to challenge anyone  

    You can only challenge players higher on the ladder. There can be a single challenge issued by you

    How do I enter result?

    The R icon above can be found on an active challenge. Results can be entered by either player, however if you are the challenger then the challenge has to be first approved by the defender. For convenience results can also be entered by replying to challenge or challenge acceptance emails.

    Can I enter result without there being an active challenge? R

    'Enter result direct' is a facility for entering a result for a match played without there being an active challenge. On some ladders players prefer to use challenge system infrequently or not use it at all. Results can only be entered directly for players ranked lower on the ladder.

    League tournament

    What is a league tournament?

    A league tournament is a ranking structure where players compete against each other on a set schedule, usually called a season or a round. A league is typically split into divisions of 4 to 7 players where players aim to play everyone in their division before the league round ends. For every played or forfeited match a player is awarded points depending on the result:
    Score  Points
    3-0 6-1
    3-1 6-2
    3-2 6-4
    2-0 4-1
    2-1 4-2
    2-2 4-4
    1-0 2-1
    1-1 2-2
    forfeit 3-0

    When a league round ends, two players in every division (except 1st) with the most league points move to a higher division to replace two players with the least points. This is well illustrated on this example of an ended season.

    How is ranking in a division determined for players with equal points?

    Relative order of players in the previous round decides. If round is the first in the league, or players have just joined the league, head to head match between the players determines the ranking. In absence of a direct match, numbers of sets won and lost are compared.

    How do I enter result?

    Click the R icon on an active fixture. Results can be entered by either player involved in the fixture and must be entered before the season ends.

    I was set up as a league player but can't login to Squashpoints

    If you never used Squashpoints before and were set up as a player by the league administrator, a Squashpoints account will have been automatically created and login details emailed to you. Some users who reported not having received the email often find it in their spam folder. If you still cannot find the introductory email you may reset your password.

    All tournaments

    Login with Facebook With Facebook »

    Login with Facebook (from home page) has the same effect as standard Squashpoints login. On first login with Facebook a Squashpoints account is automatically created. Squashpoints does not post to the wall. It does not use any Facebook information other than the name, e-mail, and the profile photo. Login with Facebook is completely secure. Users who already have a Squashpoints account and want to use Facebook login should ensure their e-mail addresses in both sites are the same. If Squashpoints can match e-mails, an existing Squashpoints account will be used instead of a new one being created.
    You have to have an e-mail address set in your Facebook account in order to use this feature.

    I lost (or have never known) my password

    A password reminder is available following an unsuccessfull login. To use it you will need the email address that you registered with (or were registered by the admin). A password reset link will be emailed to you. To be clear follow these steps :
    1. Try to log in to Squashpoints with your email
    2. Click the button in the subsequent 'lost password' error message
    3. On receiving reset password email, click on the link in the email
    4. Reset password

    How to upload my photo?

    To show your photo on a league/ladder either log in with Facebook or upload your photo to Gravatar.

    ELO rating system

    ELO system is an experimental feature (as of Jan 2017). ELO ratings are computed periodically, displayed with other tournament statistics (Win/Loss) and are currently for information only - they do not affect rankings. ELO ratings are meant to reflect players' true strength based on their games kept in Squashpoints. Players receive a rating of 1500 when registering at the site. The rating is then adjusted based on results and ratings of opponents.
    The color coded diamonds next to ELO rating () represent rating deviation or confidence in that the rating number is close to a player's true ability. Typically, the confidence is low for new joiners and those who have not played in a long time.

    Administrators and squash clubs

    This section will only be relevant if you administer a tournament.

    How do I start a new ladder?

    After signing in, click "Create ladder" on the home page and follow the steps. You will be asked to provide a location and some basic information about your ladder. You may also set preferences for how you wish the ladder to behave, however if you don't then sensible defaults will be used and you may always edit those properties later via the ladder admin console. Once your ladder has been created, you will be able to start inviting players to join it. Any ladder member can invite players to join the ladder via 'Invite a friend'. Invited players will have to register at Squashpoints to be able to join. Ladder membership has to be then approved by the ladder director.

    What is an optimal size?

    It is usually more effective to limit the size of a ladder to 15 - 20 entries. If you have more entries, you may want to create two or three ladders, each reflecting a different level of play, perhaps novice, intermediate and advanced.

    How do I start a new league?

    After signing in, click "Create a new league" on the home page. Once created, the league will have 'registering' status, allowing setting up players (through invitation or bulk import) and arranging them into divisions. Once the distribution between divisions is correct, the league round can be started.

    How to best split a league into divisions?

    League round is split into divisions in 'Registration' mode before a new round starts or after it ends via Edit League -> Reorder Ranking. Reshuffling divisions is not possible while the round is live, however players can still join a Live round. Typically, divisions are 4-7 players in size. They don't have to be equal. First division should contain strongest players, and so on. Some leagues run smaller divisions (4-6 palyers) and a larger last division (8+, sometimes 15-20) with weaker, infrequent players.

    Ladder vs League

    If you are unsure which type of a tournament better suits your needs this may help:
    Ladder tournament League tournament
    *can be joined and dropped from at any time *can be joined during set (registration) periods
    *indefinite, never ends *new round starts every set period (e.g. 8 weeks)
    *players play as many or as few matches as they want *players expected to play everyone in division before round ends
    *lower ranked players challenge higher ranked to matches *fixtures are determined when league round begins
    *common among co-workers, students *common in squash clubs

    Further information on both types of tournaments is available on help page. Also, the league and ladder demos should give you a good feel for the difference.

    How to embed a tournament in my website?

    Contact us at support@squashpoints.com for details.

    How do I delete a ladder or league? Delete this tournament

    Delete a tournament that you administer via Customise Ladder/Edit League -> Delete (bottom right)